Empower Staff

Empowering program staff is one of the most effective ways to increase organizational flexibility. When staff are empowered, there is more room for innovation at the direct service level because staff know they can adapt services to meet the needs of their clients. By empowering their staff, entrepreneurial leaders are allowing their staff to:

• Be innovative with their customers and adapt to the customers needs
• Identify and pursue organizational change issues within their program area
• Resolve concerns at their own level in the organization
• Bring forward ideas to leadership for change into other areas of the organization